Print Spooler Problem Solution

December 24th, 2010 by Alexey Abalmasov Leave a reply »

If you are reading this post very likely you have one of the “popular” spooler problems. So what are print spooler problems in general? Spooler error you see is just a sign of a certain problem. Mention that all listed problems can be fixed by using Printer Spooler Fix Wizard:

DownloadDownload Fix Wizard

So here is the list:

1) Your documents stuck in print queue and you have to manually remove it or use specialized programs to clear print spooler. Or you sent document to the printer but can’t see it in the queue.

document stucks in print queue

First problem is more likely your print spooler misconfiguration and possibly you can fix it by canceling the document or restarting the spooler in “Services”. But if this doesn’t work and docs constantly jam in spooler that is the reason to use Printer Spooler Fix Utility. The second case can happen quite often as modern printers have big buffers of their own and might have already received several pages. If you have a small document it can be already sent to the printer memory and being processed by it.

2) You get “Spooler subsystem app has stopped working error” when try to print something, printer pauses but then successfully prints the document. Or it won’t print anything but print spooler will successfully start itself after.

spooler subsystem app error

99% this is driver issue. This happens when users upgrade their systems from old Windows 2000 or XP or 2003 to newer Vista or Windows 7. They use the same printer and the same driver CD that they had before. To fix this issue you need to clean your “Print” registry key leaving only default items (do not forget to backup it before by “Exporting”), download latest driver from vendors website and install them. This is a good way to workaround this print problem. But this is not a guarantee it will be fixed.

And finally,

3) The most complex print problem, when all printers disappear and you can’t even install them. Besides, print spooler is constantly off and you get following error message when trying to run “Add Printer Wizard”:

print spooler error

This is a sign of a serious problem. Very likely you have infection or some of your system files are seriously corrupted. This may happen after using some unknown third-party cleaning tools, registry cleaners or using third-party drivers for your printer. In this case you should scan your system using built-in System File Protection tool from Command Prompt:

sfc /scannow

Look for “spoolsv.exe”, and “spoolss.exe” files in %systemroot%/system32 folder and check their size. Compare it with normal size (check it in the internet) and replace if needed. But easiest way is to use Printer Spooler Fix Wizard that will scan, detect and fix all problems without any extra efforts from your side.

DownloadDownload Fix Wizard

Information provided by: Alexey Abalmasov

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