“The Citrix Print Manager Service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.”

And the Event ID is 7031.

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And sometimes you can reinstall the print drivers, but on the attempt to print anything you can see the following error message:

“Windows cannot connect to the printer. The local print spooler service is not running. Please restart the spooler or restart the spooler or restart the machine.”

Most likely this error can appear when your printer drivers are damaged. Usually the user can see the Error 7031 Print Spooler, after the upgrade of the operational system to newer version, during which the printer was connected to the PC. Or maybe your antivirus deleted some drivers because they were infected. Then the problem with the virus disappeared, but the problem with the printer arose. The Error 7031 Print Spooler is a very serious problem and it can prevent you from normal work with your computer. Sometimes it takes time and effort to eliminate this problem if you don’t exactly know what driver was corrupted.

As a escorting of the Error 7031 Print Spooler you can notice the following disorder:

• Printer disappears from the list of printers and faxes.
• Printer doesn’t allow the user to reinstall itself.

To fix this problem you can try to update the following files from the same version:
netevent.dll, spoolss.dll and spoolsv.exe.

You can do it, using the Search in Start Menu or restore the system.

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And also you can fix the Error 7031 Print Spooler with the following method:

1. Click Start, then Run, type “cmd“, click OK and type the following command:

sc config spooler depend=RPCSS

Pay attention that there is no space before the sign “=”, but there is a space after it. If this method will help and your Print Spooler works, then reinstall Dell 942 driver.

Or you can download the patch with the drivers for your Windows version and extract it in C:\Temp.

If there is no such folder, then create it:

• 1. Click Start, then All Programs, Accessories.
• 2. Right-click CMD.EXE and select Run as Administrator.
• 3. Click on DOS box and type the following:

MD C:\Temp
CD\Temp

• 4. Repeat the attempt to extract

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Trying to solve this problem you can follow the instructions:

1. Create the folder with the name “Print Spooler“.
2. Open the following: Start\Control Panel\Printers and Faxes\File\server properties\advanced Tab.
3. Type a new location there and click OK.
4. Now reboot your computer.

You can also restore your Windows system, and may be it even will help you:

1. Press Windows and R buttons.
2. Type sfc /scannow in the line and click OK. (Sometimes you will need Microsoft Windows setup disk.)

And in this particular case the problem can even be solved or may be just delayed.
Every error can be caused by different reasons and that’s why you should know the exact reason and eliminate it, otherwise you will divine for a long time. To help you to find out the reason of Print Spooler Error 7034 you should install ADplus tool:

1. Firstly you should download “Debugging Tools for Windows“.
2. Create a directory called C:\adplus and install it there.
3. Use the tasklist command in order to choose there “spoolsv.exe”
4. Then you should open the Command prompt and change the directory, where you installed the debugging tools. By default this is C:\Program Files\Debugging Tools for Windows.
5. Type : cscript adplus.vbs -crash -p PID -o C:\adplus
6. After the monitoring the Log file will be created and you are to analyze it.

Example of using ADPlus:

Don’t be afraid, it is not so hard. Just open this Log file and find “This process is shutting down”. It is the right moment when Spooler service crashed. Scroll up in the Log file and you can find the reason of Print Spooler stops.

For example it can be:

*** WARNING: Unable to verify checksum for C:\WINNT\system32\spool\DRIVERS\W32X86\3\*****.DLL

*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINNT\system32\spool\DRIVERS\W32X86\3\*****.DLL

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In that case the reason of Print Spooler Error 7034 is in DLL files. So, now you should look in the System Registry what driver uses this DLL file. Then you should reinstall the driver, reboot your computer and do the monitoring again.

That occurs to your Print Spooler on the step when you are trying to install your printer and connect it via USB or search for it in the network. In stead of successfully connecting your printer and starting to print you see this:

Add Printer
Adding the printer connection failed. The local print spooler service is not running. Please restart the spooler or restart the machine.

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Driver issue

And as you see it is very similar to errors I described in other articles. If this happens only to one printer and you can easily connect others thats surely the drivers deal and you should find newest driver for your printer on the web. Here is a list of main printer vendors and url where you can find latest updates on your printer:

• Epson – Support and Drivers
• Cannon – Support and Drivers
• Hewlitt-Packard – Support and Drivers
• Lexmark – Support and Drivers
• etc

Generally you can easily find your driver by typing in Google:

“Your Printer Model” driver download

and locate your vendors website.

Print Spooler issue

However, if printer refuses to connect even with the newest driver here what you can do. There is standard Microsoft multi-system automatic Fix It tool that is intended to work out such types of problems. It can be downloaded here: Microsoft Fix It for Print Spooler

It works on Windows XP, Windows Vista and Windows 7, however you will need .NET Framework of at least 2.0 version to be installed on XP (Others have this by default). Basically, what it does is restarting spooler and cleaning cache, but if this operation is unsuccessful it restores all Print Spooler settings to default ones.

Other great tool that can help you in fix process is “cleanspl.exe” or CleanSpooler utility that is a part of Windows Server 2003 Resource Kit but works perfectly on other versions of Windows (except Windows 7).

Here is how it look like:

It is quite easy to use and effective however here is “how-to” video that shows how to install and use it. Mention that it will wipe all your printers and you will need to reinstall them.

In case above instructions and tools don’t help you we recommend you to use Printer Spooler Fix Wizard – advanced tool in solving complex Print Spooler service problems. Download it via the link below.

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P.S. Mention that Printer Spooler Fix Wizard is NOT a free tool as we work on it everyday and have support staff helping people all over the world.

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So here is the list:

1) Your documents stuck in print queue and you have to manually remove it or use specialized programs to clear print spooler. Or you sent document to the printer but can’t see it in the queue.

First problem is more likely your print spooler misconfiguration and possibly you can fix it by canceling the document or restarting the spooler in “Services”. But if this doesn’t work and docs constantly jam in spooler that is the reason to use Printer Spooler Fix Utility. The second case can happen quite often as modern printers have big buffers of their own and might have already received several pages. If you have a small document it can be already sent to the printer memory and being processed by it.

2) You get “Spooler subsystem app has stopped working error” when try to print something, printer pauses but then successfully prints the document. Or it won’t print anything but print spooler will successfully start itself after.

99% this is driver issue. This happens when users upgrade their systems from old Windows 2000 or XP or 2003 to newer Vista or Windows 7. They use the same printer and the same driver CD that they had before. To fix this issue you need to clean your “Print” registry key leaving only default items (do not forget to backup it before by “Exporting”), download latest driver from vendors website and install them. This is a good way to workaround this print problem. But this is not a guarantee it will be fixed.

And finally,

3) The most complex print problem, when all printers disappear and you can’t even install them. Besides, print spooler is constantly off and you get following error message when trying to run “Add Printer Wizard”:

This is a sign of a serious problem. Very likely you have infection or some of your system files are seriously corrupted. This may happen after using some unknown third-party cleaning tools, registry cleaners or using third-party drivers for your printer. In this case you should scan your system using built-in System File Protection tool from Command Prompt:

sfc /scannow

Look for “spoolsv.exe”, and “spoolss.exe” files in %systemroot%/system32 folder and check their size. Compare it with normal size (check it in the internet) and replace if needed. But easiest way is to use Printer Spooler Fix Wizard that will scan, detect and fix all problems without any extra efforts from your side.

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Yes, there are actually several ways to clear files that stuck in spooler of your printer. If you ask why it is necessary I can tell you that this is one of the simplest reasons of print spooler error or why your printer refuse to print. First, of all if following instructions won’t work and docs will continue to jam in print spooler download Printer Spooler Fix Wizard:

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Here are manual ways to clear print spooler:

1) To cancel one or more print jobs do the following:

• Click Start, and then click Run.
• In the Open box, type control printers, and then click OK.
• Right-click the icon for your printer, and then click Open.
• To cancel individual print jobs, right-click the print job that you want to cancel, and then click Cancel.
• To cancel all print jobs, click Cancel All Documents on the Printer menu.

2) Simply turn on and off your printer – this may help. Or simply restart the print spooler:

3) Create special batch file that will clear the spooler.

a) Select following text:

net stop spooler
del %systemroot%\system32\spool\printers\*.shd
del %systemroot%\system32\spool\printers\*.spl
net start spooler

b) Right-click the selected text, and then click Copy.

c) In Notepad, right-click in the blank document, and then click Paste.

d) Save this file as “Fix” and change its extension to .bat so you get “fix.bat” file.

In Windows XP you just need to double click on it. In Windows Vista or 7 right click on this file and choose run as administrator.

Utility to clear print spooler in Windows 98, 2000, ME, XP and 2003

1) Dowload cleanspl.zip usink this link.

2) Extract the zip file, you will see Cleanspl.exe and PRINT_DEFAULT.reg

3) Run the Cleanspl.exe choose your PC, click “Clean Spooler” and click Yes to Start.

4) Click Yes on each notification and restart your PC.

5) When computer starts, the print spooler will be cleared.

6) Double-click PRINT_DEFAULT.reg – that will restore Print key.

7) Restart the server

Utility to clear print spooler in XP and Vista/7

1) Download Print Flush from Brad Kovach.

2) Double-click the file.

3) Try to print again.

Hope this post will be helpful. In case you are still unable to clear print spooler and continue printing use Printer Spooler Fix Wizard – it is guaranteed solution for your problem.

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or in Windows 7:

You can fix this error using Printer Spooler Fix Wizard:

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Spooler subsystem app stopped working most often appears when you are trying to print .pdf document or trying to add new printer using Add Printer Wizard. Here are some tips that will help you to fix this error.

Manual Instructions

Use manual instructions below:

1) Check if Print Spooler settings are on default.

Press “Windows” + “R” buttons on your keyboard and type in:

services.msc

Locate Print Spooler in the list of services, right-click on it and choose Properties in the menu:

Check if your General settings are as on the following picture.

Then go to dependencies tab and check if you have RPC and HTTP in the list:

2) Next step is to scan your PC with anti-virus software. Try True Sword Anti-spyware free trial:

3) If above steps still don’t help – go to Command Prompt:

Click Start, in the Start Search box, type command. A list of of matches will appear above. Right-click Command Prompt in Programs list, and then click Run as administrator.

In opened black windows type in:

net stop spooler

Wait for the message and type:

net start spooler

Use System File Checker

So you restarted your Print spooler and emptied current tasks. Try to print now. If still unsuccessful or you getting error when starting spooler – that means something still preventing spooler from running. It can be virus or corrupted files. Return to Command prompt and type in:

sfc /scannow

and wait until scan will finish. If it will give you the message that some files are corrupted but it will be unable to fix them do the following:

Determine which files could not be repaired by the System File Checker tool, follow these steps:
Open an elevated command prompt. Type the following command, and then press ENTER:

findstr /C:”[SR] Cannot repair member file” %windir%\logs\cbs\cbs.log >sfcdetails.txt

then type the following command, and then press ENTER:

edit sfcdetails.txt

Now you can see which files are corrupted and replace them. If you find this manual too difficult use Printer Spooler Fix Wizard to fix this error automatically:

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However, if you would like to fix it on your own here you go:

Situation 1: You are trying to print something using local printer in Windows XP, Vista or Windows 7. You are trying to clear print job but spooler hangs.

Well, to escape from this loop do the following:

1) Stop Print Spooler services from services.msc or typing “net stop spooler” without quotes in Command Prompt.
2) Locate C:\%systemroot%\system32\spool folder and remove all items from this folder.
3) Start Print Spooler.

Now your print queue will be empty, but if you will try to print again you will get it hanging again. What’s the matter? Well, if your spooler doesn’t give you any errors and works great first thing I will look at is printer driver. Maybe you were using this printer for ages without problems, but your system is constantly changing – you get new updates, install new software and something can corrupt your drivers. Vendors of near all printers make updates in their printer drivers every year. So go and download fresh drivers for your printer.

Situation 2: You are trying to print to network printer in Windows Vista or 7. Getting the same result as in Situation 1.

Here is several tweaks you need to perform:

Go to Local Computer Policies\Administrative Templates\Printers

“Allow print spooler to accept client connections” > Set it to “Enabled”

User Configuration\Administrative Templates\Control Panel\Printers\

“Point and Print Restrictions” > Set it to “Disabled”

Reboot your PC and try printing again.

If print spooler hangs again use Printer Spooler Fix Wizard – it is guarantee to fix your problem in a few minutes.

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Here typical codes of spoolsv application error you can get:

spoolsv.exe – application error
The instruction at “0x7c91347e” referenced memory at 0x00e45426″. The memory could not be “read”

or

spoolsv.exe – application error
The instruction at “0×00978853″ referenced memory at “0×00978853″. The memory could not be “written”

or

spoolsv.exe – application error
The instruction at “0x77f834a1″ referred memory at “0x012972de”. The memory could not be “read”

All this errors can be fixed using award winning utility – Printer Spooler Fix Wizard.

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In case you want to fix spoolsv application error manually here are typical instructions that will help you to redeem this error.

1) First you can try restarting your Print Spooler service from services.msc
2) Try cleaning your C:\Windows\System32\spool\Printers folder from all .SHD and .SPL files you will see there.
3) Try restoring your PC to previous state if you don not afraid loosing current settings.
4) Try reinstalling your printer driver using driver downloaded from the vendors website.
5) Perform following registry changes:

Export the following registry key (right-click and choose “Export”:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print

Remove entries belonging to your current printers (do not delete the keys themselves):

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3

Delete items that are listed under the following keys:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors

Here are monitors you should leave:

• BJ Language Monitor
• Local Port
• Standard TCP/IP Port
• USB Monitor

Export and remove following key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Forms

If above advises won’t help we strongly recommend you to use Printer Spooler Fix Wizard – it will fix spoolsv application error in automatic mode. All you need is to install it and follow instructions on the screen. Download Printer Spooler Fix Wizard here:

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If we are talking about local print spooler issue (or error) we usually mean this kind of problem in Windows Vista or Windows 7:

This error that states that “local print spooler service is not running” appears while trying to add new printer device. This means that some error occurred to your Print Spooler and this will result inability to print anything and all your printers will disappear from “Devices and Printers”. This can be a temporary accident (one-time error) and after several minutes your local print spooler service will restart itself.

But in difficult cases it can stay turned off even after reboot or will continuously crash after every attempt to start it. You can easily solve this problem using Printer Spooler Fix Wizard. This is simple-to-use and effective tool that will fix local print spooler error by finding and removing the source of the problem. You can download it here:

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Fixing Procedure

If you would like to fix error on your own here are basic steps to get rid of local print spooler error:

• 1) Remove OLD printer drivers and references about them in registry (clean “Print” key).
• 2) Check Print Spooler dependences (basically just run sc config spooler depend= rpcss command in Command Prompt.)
• 3) Make sure Print Spooler is running (or start it yourself using “Services” or Command Prompt and command net start spooler.)
• 4) If spooler started successfully and keeps running you can proceed to installing printer driver. Mention that it is always better to find and install latest version of driver to your printer downloaded from the web. Standard Windows drivers are far not the best.
• 5) While installing it is strongly recommended to configure the right port – for local printers it is USB001, USB002 etc., network printer should normally be located by “Add network, wireless or Bluetooth printer” or just by choosing one of the pre-configured IP ports.

If you don’t want to mess with registry files or all this setting you can use Printer Spooler Fix Wizard.

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Postscriptum

In case you can’t fix print spooler error or it continuously re-appearing you can use one tweak by actually turning off spooling and start printing directly to printer:

You can do it by going to “Printer properties” go to advanced tab and choose “Print directly to printer” option.

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Print spooler crashing error appearance

Error can display for reason of printer drivers corruption or some conflicts between different installed printers. If you copy on Printer button and it’s accompanied with “Spooler subsystem app stopped working” error message it’s a deplorable symbol of print spooler virus. Unfortunately it’s not possible to go around print spooler virus but endeavor to discover a medicine for your print spooler. Both a virus threat and Windows difficulties can be a cause of print spooler service not running.

Print spooler virus must be deleted from your machine to normal make business of print spooler and printing action resumption. I don’t know everything, but I surely know how to eliminate print spooler crashing error. As bad luck would have it I know the software which can help you to solve print spooler virus without extra efforts. You needn’t start to buy a new printer if you have Printer Spooler Fix Wizard. Are you really doubtless that reliable your print spooler will ever hold out against print spooler virus?

Print spooler virus is not a cold in the head – it can’t cure up itself. Your printer continue working no sooner than you execute Print Spooler Fix Wizard. It’s impossible to keep on normal make business when print spooler doesn’t work or turned off. We’re not in childhood any more that’s why it’s about time to leave illusory hope for miracle print spooler self-upturn and take advantage of Print Spooler Fix Wizard. Printer Spooler Fix Wizard cures your printing capabilities hand over hand without any efforts from your side. Just as you need your printer earn moneys now and printing problems can’t be scrub round we propose you Printer Spooler Fix Wizard.

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You have a choice: try eternally to heal your print spooler manually or receive Print Spooler Fix Wizard last and continuously. Doesn’t an hour of your earn money come to less than Print Spooler Fix Wizard? It’s better to get high effective solution for several minutes than try to cope with print spooler virus manually. When you prefer Print Spooler Fix Wizard you decide prosperous treatment.